Benefits Advice

If you are a Bristol citizen and identify as a disabled person, we can advise and support you in applying for a disability-people's welfare benefits.

Our trained advisors will:

  • Give you advice over the phone or in person
  • Support you to complete an application for disabled people’s benefits: Employment Support Allowance (ESA), Personal Independence Payment (PIP), Disability Living Allowance for Children (DLA), and Attendance Allowance (AA)
  • Offer advice and support with mandatory reconsiderations and appeal
How to get in touch

For advice about welfare benefits or to book an appointment with an advisor call: 0117 947 9922. Appointments can be arranged at our offices at the Vassall Centre in Fishponds, Bristol or at the Citizen Service Point in Temple Street (all in Bristol). 

Outreach Service

You can also access our Outreach Service at Bristol City Council’s central Citizen Service Point in Temple Street every other Wednesday. We offer booked appointments for people who would like help filling in disability benefit forms – please call the helpline on 0117 947 9922 for details. 

For more information or to book an appointment you can call 0117 947 9922 or email

Please be aware that the WECIL offices will be closing over the Christmas period from 5 pm on 22/12/2017 – 9 am on 02/01/2018. 

Disability benefits
Pikka’s story

“A friend suggested I go to WECIL when I was struggling to fill out disability benefit forms I didn’t understand.

From the initial contact, I was responded to with so much care and thoughtfulness, and the advisor was incredibly knowledgeable in my specific area and very conscientious.

I had no idea that services like this existed – it completely opened me up to realise that I don’t always have to struggle alone.”



There are no upcoming events.

3 days ago WECIL are pleased to be working with Bristol City Council to support disabled staff applying for jobs. Candidates and Managers can access the support by contacting the employment team. WECILBristol photo
4 days ago We have an exciting opportunity at WECIL for a Peer Support Outreach Worker. For more information please use the link above :) WECILBristol photo
7 days ago
Be sure to visit the WECIL stand if you are at the Blue Monday event today. Usher Dog is cheering people up :) WECILBristol photo