Benefits Advice

If you live in Bristol and identify as a disabled person, we can advise and support you in applying for a disability-related welfare benefit.

Our trained advisors will:

  • Give you advice over the phone or in person
  • Support you to complete an application for disability-related benefits: Employment Support Allowance (ESA), Personal Independence Payment (PIP), Disability Living Allowance for Children (DLA), and Attendance Allowance (AA)
  • Offer advice and support with mandatory reconsiderations and appeals
How to get in touch

For advice about welfare benefits or to book an appointment with an advisor call: 0117 947 9922. Appointments can be arranged at our offices in Kingswood, at the Vassall Centre in Fishponds or at the Citizen Service Point in Temple Street (all in Bristol). 

Outreach Service

You can also access our Outreach Service at Bristol City Council’s central Citizen Service Point in Temple Street every other Wednesday. We offer booked appointments for people who would like help filling in disability benefit forms – please call the helpline on 0117 947 9922 for details. 

For more information or to book an appointment you can call 0117 947 9922 or email

Disability benefits
Pikka’s story

“A friend suggested I go to WECIL when I was struggling to fill out disability benefit forms I didn’t understand.

From the initial contact, I was responded to with so much care and thoughtfulness, and the advisor was incredibly knowledgeable in my specific area and very conscientious.

I had no idea that services like this existed – it completely opened me up to realise that I don’t always have to struggle alone.”



26 Sep
  • Work Club drop-in

    Free sessions open to disabled people and older…

    The Vassall Centre, Gill Ave, Bristol BS16 2QQ, UK, 10:00 am

  • Social and peer support - Patchway

    Disabled come together to share experiences, support each…

    Coniston Community Centre Patchway BS34 5LP, 12:00 pm

  • Benefits Advice appointments

    Free, independent and confidential advice for disabled people…

    WECIL, Link House, Unit E, Britton Gardens BS15 1TF, 1:00 pm

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