Benefits Advice

If you are a Bristol citizen and identify as a disabled person, we can advise and support you in applying for disabled people's related welfare benefits
Our trained Advisors will

 

  • Give you advice over the phone
  • Support you to complete an application for disabled people’s benefits: Employment Support Allowance (ESA), Personal Independence Payment (PIP), Disability Living Allowance for Children (DLA), and Attendance Allowance (AA)
  • Offer advice and support with mandatory reconsiderations and appeals
Self Help videos

As our appointments are limited, WECIL have worked alongside our benefits advisors and the WECIL Community to produce some self-help films to guide you through the process of claiming a disabled persons benefits. We advise that you watch these films before contacting us as they might be able to answer some of your questions. The films have been co-produced by members of the WECIL community who have been through the process of claiming these benefits.

We understand that not everyone will be able to use the films so we are working on creating some easy to read self help guides which can be posted or downloaded from our website. However in the meantime if you need further support please contact our advice line and we will be happy to give you some advice and guidance around your disability related benefit claim. 

Click on the links below for the video that you need advice on. 

PIP – General advice for anyone who needs assistance filling out a PIP form 

PIP – Advice for specific questions and how to answer 

ESA – General advice 

ESA – Advice for specific questions and how to answer 

Advice for anyone preparing for a face to face assessment 

How to get in touch

For advice about welfare benefits or to book an appointment with an advisor call: 0117 947 9922. Appointments can be arranged at our offices at the Vassall Centre in Fishponds, Bristol or at the Citizen Service Point in Temple Street (all in Bristol). 

For more information or to book an appointment you can call 0117 947 9922 or email disabledpeopleshelpline@wecil.co.uk

 

Disability benefits
Pikka’s story

“A friend suggested I go to WECIL when I was struggling to fill out disability benefit forms I didn’t understand.

From the initial contact, I was responded to with so much care and thoughtfulness, and the advisor was incredibly knowledgeable in my specific area and very conscientious.

I had no idea that services like this existed – it completely opened me up to realise that I don’t always have to struggle alone.”

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