Direct Payments support

If you qualify for help with your care needs from your Local Authority (Council) you can ask to receive Direct Payments.

Please be advised that the WECIL offices will be closed on August 28th for one day.

The WECIL offices will be closed on Wednesday 28th August for our annual Access All Areas event which this year is being held at We the Curious, in Bristol.  WECIL will be open as usual on Thursday 29th August. 

Our out of office numbers are:

WECIL Reception:  0117 947 9911

WECIL Direct Payment and Payroll services:   0117 947 9933

WECIL’s Disabled People’s Benefits Advice line:  0117 947 9922

Please note that any messages that are left will be treated as a priority when the office re-opens on Thursday morning.

Click here for important information for Bristol Direct Payment Customers about Pre – payment cards

“A Direct Payment is funding from your local authority that provides choice and control over how disabled people receive support in their own home or in the community. The funding can be used to employ the people you want to support you, to purchase a service from a care provider, equipment or some other way you choose to meet your support needs.”

As part of your Direct Payment budget you will receive a payment for all or some of the costs for a support agency to help you manage your Direct Payment. WECIL is one of these support agencies.

WECIL’s Direct Payments Support Services

Our specialist team can:

  • Explain how DP works and your responsibilities
  • Support you to receive your DP funding
  • Visit you at home or talk via our support line for any queries
  • Support you to recruit and manage a Personal Assistant (PA) or find an agency
  • Help you to budget your DP and keep records
  • Provide training on how to become a better employer / employee

Please contact us to see if we are able to support you – this will depend on your local council. For more information, or to start receiving our support, call the Direct Payments Support Service on 0117 947 9933 or email dpsupport@wecil.co.uk

Payroll service

In receiving Direct Payments you may opt to employ a Personal Assistant to support you.

Our Payroll service supports Direct Payment recipients and small businesses to meet their legal obligations relating to paying employees. Anyone in the UK who has one or more employees can use this service.

WECIL’s Payroll service can:

  • Register and liaise with HM Revenue and Customs (HMRC) on your behalf
  • Calculate monthly payroll, including payments and deductions
  • Process payment to your employee on your behalf (if required)
  • Post monthly employee payslips to you
  • Provide clear and simple reports for your records
  • Deal with all other payroll issues, including: starters, leavers, holiday pay, student loans, sick pay, pension enrolment etc
  • Complete End of Year Returns for HMRC and post P60(s) for your employee (s)

For more information, or to start receiving our support, call the Payroll team on 0117 947 9933 or email payroll@wecil.co.uk

Information for social workers

See our Frequently Asked Questions about Direct Payments, or try our resources for handy tools and information – simply click the links below.

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